1. Introduction

Welcome to Urban Publishing Club. These Terms & Conditions govern your use of our services. By engaging with our publishing and marketing services, you agree to abide by these terms.

2. Services

We provide a range of publishing and marketing services including, but not limited to, content creation, social media management, digital marketing, and publication management.

3. Client Responsibilities

• Provide all necessary materials and information required for the execution of services.
• Ensure that all provided materials are owned by the client or have appropriate permissions for use.

4. Payment Terms

• All fees for services are due as per the agreed schedule in the contract.
• Payments can be made via bank transfer, credit/debit cards and payments processor like stripe, paypal and more
• Late payments may incur additional charges as specified in the contract.

5. Intellectual Property

• All content created by Urban Publishing Club remains the property of Urban Publishing Club until full payment is received.
• Upon full payment, ownership of all deliverables will transfer to the client.

6. Confidentiality

• Both parties agree to keep all exchanged information confidential and not to disclose it to any third party without prior written consent.

7. Termination

• Either party may terminate the contract with a written notice of 6 days.
• Upon termination, the client will be invoiced for all work completed up to the termination date.

8. Limitation of Liability

• Urban Publishing Club is not liable for any indirect, incidental, or consequential damages arising out of the use of our services.
• Our liability is limited to the amount paid by the client for the services.

9. Refund Policy

• We are committed to delivering high-quality services and maintaining transparent relationships with our clients. Our refund policy is designed to ensure fairness while recognizing the time, resources, and effort invested in each project.

9.1 Refund Eligibility Period

• Any request for a refund must be submitted within 90 days from the project initiation date.
• Requests submitted after 90–120 days from the start of the project will not be eligible for a refund under any circumstances.

9.2 Assessment of Dissatisfaction

• If a client is dissatisfied with the services provided, they must notify us in writing within the eligible refund period.
• The request will be reviewed along with the project scope, deliverables completed, and communication history.

9.3 Non-Refundable Circumstances

• If dissatisfaction is reported after 90–120 days from the project initiation date.
• If the project has progressed substantially and deliverables have been provided.
• If delays occur due to the client's lack of communication, delayed approvals, or failure to provide required materials.

9.4 Partial Refund Consideration

• In cases where a refund request is submitted within the eligible period and approved, any refund issued will be adjusted based on the work completed, resources allocated, and services already delivered.

10. Amendments

• Urban Publishing Club reserves the right to amend these Terms & Conditions at any time. Clients will be notified of any changes in writing.

11. Governing Law

• These Terms & Conditions are governed by the laws of the state of Coloardo. Any disputes arising from these terms will be resolved in the courts of the state of Coloardo.

12. Acceptance

• By engaging with Urban Publishing Club, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

For any queries or further clarification, please contact us at info@urbanpublishingclub.com.

SMS Terms and Conditions

By providing your mobile phone number and opting in to receive text messages from Urban Publishing Club LLC, you consent to receive SMS messages related to our publishing services, book marketing services, promotional offers, service updates, appointment reminders, and other relevant communications.

Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:

Email: Info@urbanpublishingclub.com or chris@urbanpublishingclub.com
Website: www.urbanpublishingclub.com
Consent to receive SMS messages is not a condition of purchasing any products or services from Urban Publishing Club LLC.
Carriers are not liable for delayed or undelivered messages.
By opting in, you acknowledge that you have read and agreed to these SMS Terms and Conditions and our Privacy Policy.